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This Privacy Policy describes how RA 280 Development, LLC and/or one of its divisions, affiliates, subsidiaries, or joint ventures (“RA280,” “Company” or “we,” “our” or “us”) collects, uses, shares, and safeguards personal information. It governs the information that we may collect from you online, at our physical locations or at the properties owned by RA280 (each a “Location”), via phone calls or other communications with our representatives, or in any other instance when you contact us. We refer to all of the above as our “Services.” This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.

You can jump to particular topics of interest by going to the headings below:

WHAT INFORMATION WE COLLECT

1. Information You Provide to Us

In connection with the Services we provide, we may ask you to provide us with certain information, including (i) your first and last name, email address, home or business address, billing addresses, telephone number, mobile number, username, driver’s license, social security number, passport number, your birthdate, your purchase and/or service history, or other information that could reasonably be used to identify you personally or identify your household or device (hereinafter, “Personal Information”); and/or (ii) demographic information, such as your country, state, or county of residence or business operation (“Demographic Information”).

We may collect this information when you:

  • Request information via forms or emails;
  • Contact us with questions or concerns;
  • Register and create an account on our site(s);
  • Sign up for mailing/email lists;
  • Apply for a lease or purchase a unit;
  • Are a resident or visitor at one of our Locations;
  • Sign up for Wi-Fi at a Location;
  • Use our mobile apps;
  • Request maintenance or concierge support;
  • Provide billing info;
  • Enter a sweepstakes or contest;
  • Otherwise interact with RA280 or our reps.

Your decision to provide information is voluntary, but withholding may limit access to features or services.

2. General Browsing

We or our service providers may automatically collect Usage Information such as:

  • Your IP, advertising ID, IMEI, or unique identifier;
  • Device/browser type and settings;
  • Referring and exit pages;
  • Page views and activities on our site(s);
  • Location/geolocation info;
  • Device characteristics and access times.

This may be used for customization, analytics, or location-specific services. You can disable location features in your device settings.

3. Use of Cookies and Tracking Technologies

We may use technologies including:

  • Cookies
  • Web Beacons
  • Embedded Scripts
  • ETags
  • Browser Fingerprinting
  • Recognition Technologies

Purposes include fraud prevention, analytics, enhanced functionality, and tailored content.

4. Information from Third-Party Sites

Our websites may interact with third-party platforms (e.g. social media, payment processors). Their practices are governed by their own policies.

5. Information from Third Parties

We may receive data from credit agencies, marketers, or others, which we may combine with your data.

WHY WE COLLECT INFORMATION

  • Respond to inquiries;
  • Maintain accounts;
  • Verify identity and prevent fraud;
  • Process payments;
  • Evaluate lease/purchase applications;
  • Provide services and updates;
  • Send marketing communications;
  • Improve user experience and site performance;
  • Protect site security;
  • Comply with legal requirements;
  • Conduct internal analysis and research.

WHEN WE DISCLOSE INFORMATION

  • Affiliates & Acquisitions
  • Service Providers
  • Public Forums
  • Legal Requirements
  • Anonymized Data
  • With Your Consent

YOUR CHOICES

  • Access – Request access to your information.
  • Deletion – Request deletion of your data (subject to legal requirements).
  • Promotional Emails – Opt-out via unsubscribe link.
  • Postal Mail – Email us with “NO SNAIL MAIL” subject line.
  • Text Messages – Reply “STOP” to opt-out.

Email: info@theandreanyc.com

Address: 800 3rd Avenue, 5th Fl., New York, NY 10022

VERIFICATION

We may require identity verification. Agents acting on your behalf must provide written authorization and verification documents.

SECURITY

While we take reasonable measures to protect your data, no system is fully secure. Notify us of any unauthorized use of your account/password.

OTHER INFORMATION

  • Changes – We may update this policy. Effective/last updated dates will be posted.
  • Do Not Track – We do not respond to DNT signals.
  • Accessibility – Screen readers can be used to access this content.
  • Children – We do not knowingly collect from minors under 16.
  • California Residents – See additional disclosure table for CPRA/CCPA requirements.
  • International Visitors – Data is processed in the U.S. with applicable legal frameworks.

CONTACT INFORMATION

Questions? Email us at info@theandreanyc.com

800 3rd Avenue, 5th Fl., New York, NY 10022